What's Next for Segmentation?

The future points to consumer collaboration, crowdsourcing, and culture mapping.

Through the years, market segment ation, the art of grouping and re grouping consumers to better target brand mes saging for maximum impact and cost-efficiency, has evolved into an elaborate science as we explore how we can use segmentation to best understand consumers.

We group by demographics or lifestage, behaviour, lifestyle, value, attitude, and then we mix it into a hybrid of the above. We look for patterns that technology and data make apparent. But, in the remixing and demand to quantify every move a marketer makes, instinct and intuition get lost. some agencies are beginning to abandon segmentation in favour of big idea brainstorming. is the need to segment obsolete?

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